Look for reputable freight forwarders that specialize in China exports. Check their website, read customer reviews and testimonials. This will give you an idea of their track record and level of customer satisfaction. Consider their experience and expertise.
Do I need a customs agent to import?
There is no legal requirement for you to hire a Customs Broker to clear your goods. However, many importers opt to do so for the convenience. Customs Brokers are licensed by U.S. Customs and Border Protection (CBP) to conduct CBP business on behalf of importers.